Title: How To Dispute Unfair Ratings On Ebay

Title: How To Dispute Unfair Ratings On Ebay. Word Count: 547 Summary: So you’ve done everything you can to keep your buyers happy – but still someone’s left you negative feedback! You don’t think it’s fair, either because you fixed the buyer’s problem, or they never gave you a fair chance to fix it.

What can you do? Communicate. Tell the buyer that you don’t think that feedback was fair, and give them a list of the things you’ll do in exchange for them withdrawing it.

You can offer refunds, replacements, or even to ‘compensate them for th... Keywords: Article Body: So you’ve done everything you can to keep your buyers happy – but still someone’s left you negative feedback! You don’t think it’s fair, either because you fixed the buyer’s problem, or they never gave you a fair chance to fix it.

What can you do? Communicate

What can you do? Communicate. Tell the buyer that you don’t think that feedback was fair, and give them a list of the things you’ll do in exchange for them withdrawing it.

You can offer refunds, replacements, or even to ‘compensate them for their time’ (that means bribe them), depending on how desperate you are. If they agree, you can go through the mutual withdrawal process detailed below. Respond.

Leave a comment under the negative feedback explaining what happened – this at least minimises the damage it will do to your reputation if anyone looks at it. Remember that you can more-or-less write whatever you want, as there is no facility for the buyer to respond to your response – and anything you write will show up on their ‘Feedback Left for Others’ page!

If you’re a little devious, you can make them look very bad

If you’re a little devious, you can make them look very bad. Retaliate. However much you’re not supposed to do it, you really shouldn’t let a buyer leave you negative feedback without leaving them a negative in return.

Be polite and factual, saying something like “buyer did not give me a fair opportunity to fix their complaint” (note that this is one of the reasons why you should always leave feedback second, or not at all). This might not be the ‘nicest’ way to do business on eBay, but it’s the only realistic way to protect your flawless reputation.

Don’t be worried: retaliatory feedback is not against eBay’s rules, however much it should be. Anyway, you’re not just doing this for revenge – it’s essential for the next step. Try for a Mutual Withdrawal.

Since the buyer probably won’t want a negative response or feedback comment on their record, you can do a simple “I’ll take away my negative if you take away yours” deal

Since the buyer probably won’t want a negative response or feedback comment on their record, you can do a simple “I’ll take away my negative if you take away yours” deal. This is called mutual feedback withdrawal, and the process can be started at this page: http://turkiyespot.com/feedback.ebay.com/ws/ebayisapi.dll?mfwrequest </a>.

Bu, eBay’in sisteminin alıcınıza bir e -posta göndermesine neden olacak ve onlara geri bildirimlerini geri çekmeyi kabul edip etmediklerini soracak.Yine de düğmeye basmadan önce kabul etmelerini sağlamalısınız, çünkü işlem başına yalnızca bir kez kullanabilirsiniz. Uyuşmazlık çözümü kullanın. Siz ve alıcı, geri bildirim anlaşmazlığınızı Squaretrade'ye götürebilirsiniz, burada hem tarafınızı verebilirsiniz hem de haksız olduğunu düşündükleri geri bildirimleri iptal edeceklerdir - eBay'den çok daha duyarlıdırlar.Bunun yaklaşık 20 dolara mal olduğunu unutmayın, ancak alıcı sürece cevap vermezse geri bildirimlerinin otomatik olarak kaldırılacağı avantajına sahiptir.

Tabii ki, bir noktada kendinizi olumsuz geri bildirim bırakan bir alıcıyla bulabilirsiniz - ödemeyi reddedebilir veya diğer alıcılarınızı taciz edebilirler.Bir sonraki e -postamız, eBay'in 'Güvenli Liman' ekibiyle nasıl iletişim kuracağınızı ve sizin için neler yapabileceğini söyleyecektir.