Title: The New Goldmine Premium Word Count: 384 Summary: Increasing speed and efficiency in serving customers, increasing productivity of workforce, reducing training time and lowering costs of service are just a few among the many benefits of the new GoldMine Premium. GoldMine Premium delivers an intuitive interface to the functionality of CRM (customer relationship management) in GoldMine Corporate Edition. It carries along with it newly developed, advanced support and service modules. Designed for medium scale enterprises,... Keywords: Article Body: Increasing speed and efficiency in serving customers, increasing productivity of workforce, reducing training time and lowering costs of service are just a few among the many benefits of the new GoldMine Premium. GoldMine Premium delivers an intuitive interface to the functionality of CRM (customer relationship management) in GoldMine Corporate Edition. It carries along with it newly developed, advanced support and service modules. Designed for medium scale enterprises, GoldMine Premium delivers a CRM solution that is effective in helping businesses in every facet of the CRM process. GoldMine Premium combines usability with compatibility. Use Outlook with GoldMine Premium to allow users to perform scheduling, calendaring, email messaging and contacts sharing. Synchronize information and user data in the GoldMine network together with GoldMine Sync. With synchronization, real time information updates is made possible for alerts distribution, FYI sending and direct instructions to users in the field. Accessing GoldMine through the internet using a browser is now possible, thanks to GoldMine’s push towards an access anytime anywhere philosophy. Field personnel will have an easier time of getting information and receiving updates and instructions. Analyzing leads for sales and marketing is just a snap with GoldMine. Generate reports by creating, managing and previewing sales and customer data from a central location. With GoldMine Premium, automating routine tasks is now made possible to reduce wastage of resources that can be focused towards more productive activities. GoldMine will perform database administration, generate and send pre-composed messages such as emails, faxes and letters. With an overall view of customer histories and information, companies are afforded the luxury of catering to each detail of a customer’s needs and preferences. Being able to do so will increase customer satisfaction levels. Increased customer satisfaction greatly translates to customer retention and an increased customer base. With all these increases going on, it will not be too much of a surprise if a company’s bottom line increases as well. How can 10 people handle one thousand customers including all their information? With the option of centralizing all this data, nine out of the ten personnel may be assigned to more productive pursuits. All this is made possible by GoldMine CRM software. In addition to GoldMine Corporate edition and GoldMine 6.7, GoldMine Premium is all set to share it’s benefits to the medium business industry.